SAP WalkMe: Achieving Instant User Onboarding and ROI

The Issue: The Adoption Barrier

Businesses spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless transformation. However, complication, ongoing changes, and no clear support often result in a "user adoption challenge":

• Staff Uncertainty: Employees have trouble to use new SAP interfaces or complete advanced transactions, leading to confusion and increased use on support teams.


• Process Deviation: Users avoid standard SAP processes, which results in data quality issues, regulatory problems, and delays.


• Training Gaps: Classroom-based learning is easily lost, leaving staff unsupported when they need help most.

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• Underutilised Investment: The potential of the SAP system is not realised, as most users access only a fraction of its features.

The Answer: Contextual Help with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, addresses the user experience gap. It sits on top of your SAP systems to deliver on-screen assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of background, can be productive from the outset.